Yes you can place orders for the next day if you wish. All pre-orders must be paid before they are prepared.
FAQ
Find answers to common questions about our products, services, and policies.
Don't See Your Question?
If you have an issue or question that you don't see addressed or requires immediate assistance, you can click the button below to message us directly.
jes askin'
General Questions from Besties
We accept cash, debit/credit payments and bank transfers for in-store transactions. Eligible Besties can also pay with loyalty points.
Online orders are paid exclusively with bank transfer until further notice. Payment confirmation can be sent to the cafe telephone or email to have orders processed.
You can mix two flavors in fruit teas, spritzers and and Slush Bois. Any additional flavors attract an extra charge.
*Pro tip: Add flavors easily to any drink with popping boba or fruit, caramel or chocolate walling.
Yes, you can choose your preferred sweetness level when ordering. You can also substitute the cane sugar or have no additional sweetener at all.
Â
Yes, we have non-dairy milk alternatives such as non-dairy milk, almond milk, coconut milk and oat milk available for our drinks.
Yes, we have decaffeinated tea options available upon request. So if you want to avoid caffeine let us know!
Yes you can. We have launched our online ordering, and accept payment through bank transfer at the moment. Credit and debit card payment coming soon!Â
We do accept orders for convenient pickup. Deliveries are available through Swift Deliveries for an additional charge. All online and WhatsApp orders must be paid to be confirmed. We will provide you with the total and the payment link.
Â
Our drinks are generally suitable for all ages, but please be aware of caffeine content in some tea options.
Tapioca pearls can also be a choking hazard for children under 6 years old.
Yes, we have a Boba Bestie loyalty program where you can earn points towards discounts and special offers with each purchase. Besties are awarded 1 point for every dollar spent.
If you have a food allergy it is VERY IMPORTANT that you let us know UP FRONT. We will take every precaution for your safety or advise if we are unable to accommodate your dietary restrictions.
jes askin'
Boba Questions We're Asked Often
Bubble tea, also known as boba tea, is a drink that typically includes tea, milk, sugar, and chewy tapioca pearls (boba) at the bottom.
Â
Yes, our tapioca pearls are gluten-free.
Â
We offer a variety of teas including black tea, green tea, oolong tea, and herbal and ‘bush’ tea options.
Â
We strive to use natural ingredients whenever possible, and we avoid artificial flavors and additives.
Â
We don’t.
However, we do host private special events that you can request your time right on our website.
Our most popular drinks include:
- Strawberry Slush Boi
- Taro Milk Tea
- Mango Smoothie
- Caramel Macchiato
- Passionfruit Fruit Teas
Our tapioca pearls are cooked fresh daily to ensure quality and taste.
Â
Our milk teas are non-dairy. If you want dairy, ask for a milk tea latte instead 
Â
jes askin'
Ramen Questions from Besties
To support efficiency, we don’t make substitutions in the house bowls. You can, however, build a custom bowl that is inspired by one of our house bowls, but only with the flavors and ingredients you want and love.
Â
Besties can order their ramen online, by phone, WhatsApp or walk-in.
Â
Registered Besties get loyalty points on all of their food and drink purchases.
Â
You can build your own custom bowl with vegetarian or vegan options.
Yes they can! If you’re not able to finish your ramen in one sitting, cap it and store it in the fridge – it reheats great!
Â
